Agent Safety While Holding Open Houses

Agent Safety While Holding Open Houses

Agent Safety 

· When putting out your signs, be aware of your surroundings. Watch for strangers and cars.

· Dress Professionally; do not wear provocative clothing. Do not wear expensive jewelry or watches.

·    =  Leave your expensive purses and wallet full of credit cards at home. Bring a small wallet or handbag with a few dollars in cash, your driver’s license and maybe an ATM card. Better to leave this wallet in your car locked in the glove department or in a console. Make sure it is not in plain view!

·  Wear comfortable Clothing and shoes. If you insist on wearing heels, make sure you leave them at the bottom of the steps when you go upstairs. Good to keep a pair of flats in car in case you need to change the later or if your feet start hurting.

·      Partner up with another agent, a lender or even one of your friends. It is always good to have two people at the house so one can go upstairs if needed.

·      Make sure when you arrive, that no one is hiding in the house. Stop and listen for movement.

·      If you find yourself alone and someone comes in, tell them to go upstairs and look. It is not absolutely necessary to go upstairs with them.

·      When the guests arrive, a firm handshake is good while looking them in the eye when you introduce yourself. Reach you hand out and say, “Hello, I am-----------from …………company. Squeeze their hand when you shake as that tells people you are not a ‘wimp’ and that you have self-confidence. By keeping your arm extended when you shake, this gives a good distance from the other person and tells them not to move in too close. Everyone likes their space and then immediately ask them their name. If they are up to no-good, this will intimidate them.

·      Have your sign in sheet ready nearby and ask them to sign in. If they refuse, tell them it is the seller’s instructions that all guests must sign in. This usually works but if they refuse, then they must leave.

·      Keep your cell phone with you at all times and remember if you have to call 911, stay on the phone as the operator does not automatically get your address like on a home phone.

·      Suggest you wear flats but if you have on heels and feel the need to run, take the shoes off and run in your bare feet. Pointed high heels are a good weapon if need be.

·      If you are alone (female) and a man comes in and signs in, tell him to go upstairs and look around and you will be downstairs waiting for more guests. If he calls you to come upstairs, just tell him ‘No’.

·      If someone comes in that makes you feel uncomfortable, go outside while they are looking around and call and give someone their license number and type/color of car. If they have no car, this is a red flag.

·      When you first arrive at your open house, make sure you know how to get out the back door so you do not get trapped inside.

·      In close quarters like walk-in closets or bathrooms, do not get too close. Perhaps open the door and then let them walk in and you stay back.

·      Do not bring a knife or a gun to an open house unless you are very familiar with using it. If you pull it out, a stranger could over power you and use it on your instead. Some agents have OC that they carry on their key ring to use if needed.

·      If you find yourself in a bad situation, lamp or heavy items in the house are good to hit them over the head with. If someone forces themself on you, yell ‘BACK OFF’ and run.

·      Jump in your car to get away if possible but if they jump in too, you jump out. You do not want to be forced to drive them somewhere. Make sure your car is parked on the street and not blocked in.

·      Have friends, co-workers or family call you periodically and tell them when you will be done.

 

The most important thing is to come home safely. Be aware of your surroundings!

 

Thanks for Reading my Real Estate Blog..............

 

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Comment balloon 16 commentsKristin Hamilton CA Realtor • January 23 2015 09:55PM

Comments

GReat list of precautions Kristin!

I will copy and share this with my staff.

Posted by Bob Crane, Forestland Experts! 715-204-9671 (Woodland Management Service / Woodland Real Estate, Keller Williams Fox Cities) over 4 years ago

Kristin it is so sad that you have to post this... why we can not be kind to our fellow humans...Endre

Posted by Endre Barath, Jr., Realtor - Los Angeles Home Sales 310.486.1002 (Berkshire Hathaway HomeServices) over 4 years ago

This is very good advice. Personal safety should always be a priority.

Posted by Roy Kelley (Realty Group Referrals) over 4 years ago

I don't think we can stress the importance of your message enough, Kristin Hamilton ... I'll definitely be sharing with my referral partners.   As many eyes as possible should see this ...

 

                                             FEATURED ON BANANATUDE!

 

                                       CONGRATULATIONS!  WELL DONE!

 

Gene

 

Posted by Gene Mundt, IL/WI Mortgage Originator - FHA/VA/Conv/Jumbo/Portfolio/Refi, 708.921.6331 - 40+ yrs experience (NMLS #216987, IL Lic. 031.0006220, WI Licensed. APMC NMLS #175656) over 4 years ago

Carry a Glock and be trained on how to use and keep your cell with a 911 button ready to go as well.

Be aware of your surroundings is also great advice

Posted by David Shamansky, Creative, Aggressive & 560 FICO - OK, Colorado Mtg (US Mortgages - David Shamansky) over 4 years ago

Kristin with all that has happened to agents both conducting showings and open houses, this prudent information can never be over emphasized.  I would add three recommendations; first every office should have a code word, so that when they call to check up on you and you use the code word, they are aware that there is an issue and can take the appropriate action. Secondly, when greeting visitors  at an open house or a showing, always allow the prospect to walk  in front of you, not behind you.  Thirdly, keep your car keys with you and sound the car alarm if necessary to bring attention to the property.

Posted by William Collins, Property and Asset Management (ERA Queen City Realty) over 4 years ago

Hi Bob Crane 

Yes, these are good ideas to share and I have more I will be posting next week.

Posted by Kristin Hamilton CA Realtor, (909) 557-6966- Specialize 55+ Communties Banning (Sun Lakes Realty) over 4 years ago

Hi Endre Barath, Jr. 

It is sad that there are others trying to take advantage of others. The new ones are the ones I worry most about. We are teaching a class now 2 times a year to our new agents at our association. 

Posted by Kristin Hamilton CA Realtor, (909) 557-6966- Specialize 55+ Communties Banning (Sun Lakes Realty) over 4 years ago

Hi Roy Kelley,

Glad you like my list and hope others read this and keep these ideas in mind when doing open houses.

Posted by Kristin Hamilton CA Realtor, (909) 557-6966- Specialize 55+ Communties Banning (Sun Lakes Realty) over 4 years ago

Hi Gene Mundt, Chicago-area Mortgage Lender - www.genemundt.com 

You are absolutely right; we need to share with others and real estate affiliates too as we are all running around in creepy areas and driving to banks and gas stations. This is just 1 page of my 3 page flyer which I will be posting the other pages next week.  Thanks for the Feature!

Posted by Kristin Hamilton CA Realtor, (909) 557-6966- Specialize 55+ Communties Banning (Sun Lakes Realty) over 4 years ago

Hi David Shamansky,

I don't carry one much anymore but I just take my retired husband and he carries his. I sometimes have to go to creepy neighborhoods but do not keep a gun at an open house.

Posted by Kristin Hamilton CA Realtor, (909) 557-6966- Specialize 55+ Communties Banning (Sun Lakes Realty) over 4 years ago

Hi William Collins,

Those are 3 excellent ideas and thanks for sharing them. I will add them to my flyer for the association.

Posted by Kristin Hamilton CA Realtor, (909) 557-6966- Specialize 55+ Communties Banning (Sun Lakes Realty) over 4 years ago

It's sad that we even need a list like this in the first place but this is all very good information to help keep us safe.

Posted by Nicole Doty - Gilbert Real Estate Expert, Broker/Owner of Zion Realty ZionRealtyAZ.com (Zion Realty) over 4 years ago

This is one of the best and most comprehensive lists for realtor safety I've seen.  Thank you for sharing Kristin.

Posted by Bette Gottwald, "Bet"on Central PA Real Estate! (UNITED REAL ESTATE | Central PA) over 4 years ago

Hi Nicole Doty - Gilbert Real Estate Expert 

Yes it is true that we need to give others reminders. Especially new agents need a little extra help.

Posted by Kristin Hamilton CA Realtor, (909) 557-6966- Specialize 55+ Communties Banning (Sun Lakes Realty) over 4 years ago

Hi Bette Gottwald,

I appreciate that you think this list is good. I prepared a 4 page list for our new agents in the association.

Posted by Kristin Hamilton CA Realtor, (909) 557-6966- Specialize 55+ Communties Banning (Sun Lakes Realty) over 4 years ago

Participate