Where Did My Zillow Agent Profile Go?

Where Did My Zillow Agent Profile Go? Better Check Yours!

Where Did My Zillow Agent Profile Go?


Long before Trulia had Realtor profiles, I started putting all my listings on Zillow (10 years +) along with a detailed profile and had recomendations from past clients. Several years ago I added most to Trulia so many were on both sites; Zillow and Trulia.

A couple of days ago Zillow sent me an update on several closed sales telling me the values has increased. But when I clicked on my profile it said "Hello Kristin" but no profile, no listings, no closed sales. Where did it go?

Of course I found the contact button to send an email. Within a few hours, I got an automated email stating they would be contacting me within 24 hours. That was 3 days ago and still have not heard from them!

So everyone should check and make sure their Zillow Profile is still connected. I can say I am very upset as I spent a lot of time adding pictures, and had many  recomendations there too.


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 Sun Lakes Realty Realtor in 55+ Communities



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Comment balloon 6 commentsKristin Hamilton CA Realtor • May 01 2015 08:45PM


Aloha Kristin Hamilton CA Realtor if I may ask, how much do you or did you pay Zillow monthly and did you get referrals to justify the expense?  If you wish you can email me at besthomes@hawaii.rr.com  Salespeople are calling but I hang up on them.

Posted by Bruce Hicks, Your Lifetime Friend/Helper! (Best Homes Hawaii) over 3 years ago

Bruce Hicks  If I could toss out a thought, I'd suggest to explore and max out all the FREE functions available on Zillow first (and there are quite a few) before considering the paid features ...

This article has some good information.....

Posted by Cheryl Johnson over 3 years ago

Hi Bruce Hicks 

I can say I only used the Zillow Free Account. It was easy and always get notices updating the prices every few months. I used Trulia Premiere account for a short time but never Zillow. It has always been a good place for consumers to review my profile........but now anymore.

Posted by Kristin Hamilton CA Realtor, (909) 557-6966- Specialize 55+ Communties Banning (Sun Lakes Realt) over 3 years ago

Hi Cheryl Johnson 

I have mainly used the freebies that Z and T offered. I guess I cannot complain as it was in service for many years for free but I did a lot of work inputing the pictures after the properties closed and adding facts of the sales. I am hoping my email might get my profile back? I agree that the free tools are sufficient.

Posted by Kristin Hamilton CA Realtor, (909) 557-6966- Specialize 55+ Communties Banning (Sun Lakes Realt) over 3 years ago

Such amazing service.  NOT!  I bet Zillow will be calling you to sell you a zip code before they fix your profile issue.  Annoying.

Posted by Chris Ann Cleland, Associate Broker, Bristow, VA (Long and Foster REALTORS®, Gainesville, VA) over 3 years ago

Hi Chris Ann Cleland 

Oh yes, they seem to call every two weeks. I try not to be rude as they could mess up my free profile I have had for years.....but that is probably what happened.

Posted by Kristin Hamilton CA Realtor, (909) 557-6966- Specialize 55+ Communties Banning (Sun Lakes Realt) over 3 years ago